dolantoge Privacy Policy
This page describes what data we collect when you use dolantoge and how we keep that information protected. When you register on our platform, verify your identity, place bets on Liga 1 or Champions League fixtures, deposit via DANA or e-wallet, or play live-dealer tables, we collect personal information. We use this data to verify your account, process payments, settle bets, prevent fraud, and comply with applicable laws. We do not sell your data to third parties for marketing purposes.
We at dolantoge take data security seriously. We encrypt all sensitive information in transit and at rest. Our servers may sit outside your jurisdiction, but we maintain compliance with data protection standards applicable in your region. We limit access to your personal data to staff members who need it to operate the platform. We retain your data only as long as necessary to provide service or fulfill legal obligations.
If you have questions about how we handle your information, contact our privacy team via in-app support or email. You may also request access to your data, correction of inaccuracies, or deletion of your account at any time.
Data Collection on dolantoge
We collect information in several ways. When you register, we ask for your email address, password, full name, date of birth, and physical address. We use this to create your dolantoge account and prevent fraud. When you verify your account (KYC), we collect copies of your government-issued ID and proof of address. We process these documents through automated systems and store them securely.
When you deposit on dolantoge, we collect transaction data: the payment method you chose (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet), the amount, and the timestamp. We do not store your full payment credentials—only the last few digits and payment-method type. Payment processors (banks and e-wallet providers) handle your sensitive financial information directly.
We collect betting activity on dolantoge: which fixtures you viewed, what bets you placed, the odds you took, and the settlement outcome. We track game play—which slots you opened, how long you played, your wins and losses. We monitor your account security—login timestamps, IP addresses, and device information. This helps us detect fraud and unusual activity. We also collect your support messages and feedback to improve our platform.
- Registration data
- Email, password, name, date of birth, address. Used to create and verify your dolantoge account.
- KYC documents
- Government ID and address proof. Processed through automated verification and stored securely.
- Payment data
- Payment method type and last few digits only. Full credentials handled by payment processors.
- Activity logs
- Betting history, game play, login timestamps, IP addresses. Used for fraud detection and service improvement.
How We Use Your Data on dolantoge
We use your data on dolantoge for essential platform functions. We verify your identity to prevent fraud and money laundering. We process your deposits and withdrawals by sharing necessary information with payment processors and your bank. We settle your bets based on match results and game outcomes. We display your account balance, transaction history, and betting records so you can manage your account.
We use activity logs on dolantoge to detect fraud and unusual account behaviour. If we notice rapid deposits and withdrawals without betting, login attempts from unusual locations, or transactions inconsistent with your profile, we flag the account for manual review. This protects you and other users. We also use anonymised data to improve our platform—understanding which Liga 1 markets are popular, which payment methods users prefer, or which slot games have technical issues.
We may use your email to send you notifications about your account on dolantoge: deposit confirmations, withdrawal status, bet settlements, or system maintenance notices. We do not send marketing emails unless you opt in. We comply with applicable laws in Jakarta, Surabaya, Bandung, Medan, and other regions where we operate. Some jurisdictions require us to keep transaction records for specified periods for regulatory audit.
Cookies and Tracking on dolantoge
Our dolantoge platform uses cookies and similar tracking technologies. Session cookies keep you logged in while you browse. They expire when you close your browser. Persistent cookies remember your preferences (language, timezone, game volume settings) across sessions. We use analytics cookies to understand how users navigate dolantoge, which helps us fix bugs and improve usability. These cookies do not store personally identifiable information.
You can control cookies in your browser settings. Disabling cookies may prevent you from logging into dolantoge or accessing certain features. We recommend allowing session cookies to use the platform normally. If you disable analytics cookies, we cannot track your activity—this does not affect your account but means we have less data to improve the platform.
Your Rights and Data Retention on dolantoge
You have the right to access your personal data on dolantoge. Log in to your account, and you can view your registration details, KYC status, deposit and withdrawal history, and betting records. You can request a complete copy of all data we hold about you by contacting our privacy team. We provide this within thirty days.
You have the right to correct inaccurate data. If your address has changed or your name is misspelled in our system, contact support and we will update your account. You have the right to request deletion of your dolantoge account and associated data, subject to legal and operational requirements. We may retain some data for fraud prevention or regulatory compliance even after account closure.
We retain your data on dolantoge for as long as your account is active. After you close your account, we retain transaction records for a period required by financial regulations in your jurisdiction—typically several years. We delete personal data (like your password or KYC documents) within a reasonable timeframe after account closure, unless we are legally required to retain it longer.
-
Access your data on dolantoge
Log in to view your account details, KYC status, transaction history, and betting records.
-
Request a complete data export
Contact privacy support for all data we hold. Provided within thirty days.
-
Correct inaccurate information
Update your address, name, or other details via account settings or support.
-
Request account deletion
Close your dolantoge account. Some data retained for compliance; personal data deleted within reasonable timeframe.
Third-Party Processors and Data Transfers on dolantoge
We use third-party processors on dolantoge to operate the platform. Payment processors (banks and e-wallet companies) receive your payment information to process deposits and withdrawals. Hosting providers store our servers and databases. Identity verification vendors process your KYC documents through automated systems. All processors sign data-protection agreements and follow the same security standards we do.
Our servers on dolantoge may sit in jurisdictions outside your country. Data is encrypted in transit to protect it from interception. We comply with applicable data-protection laws in the regions where we operate and where our users are located. If you have concerns about data transfers, contact our privacy team.
We do not share your data with Piala Indonesia organisers, Liga 1 leagues, or Champions League operators unless required by law or with your explicit consent. We do not sell your data to third parties for marketing. We do not share your betting activity with other users or publicly. Your account is confidential.
Contact Us About Your Data on dolantoge
If you have questions about how we handle your data on dolantoge, or if you want to exercise your privacy rights, contact our privacy team via in-app messaging or email. We respond to all data requests within thirty days. If you believe we have mishandled your data, you also have the right to lodge a complaint with the data-protection authority in your jurisdiction.
We at dolantoge remain committed to protecting your privacy and operating transparently. This privacy policy may be updated as our platform evolves or regulations change. We notify users of material changes by email or in-app notification. Review this page periodically to stay informed.